All orders are processed within 24 hours of confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

• Orders are delivered within 7–8 working days across India
• Delivery time may vary slightly depending on your location and courier service availability

• Shipping charges (if applicable) will be displayed at checkout
• We may offer free shipping on selected products or promotional offers

Once your order is dispatched, you will receive tracking details via SMS, email, or WhatsApp so you can monitor your delivery in real-time.

We ensure all products are carefully packed to prevent leakage, damage, or breakage during transit.

While we strive to deliver on time, delays may occur due to unforeseen circumstances such as:

• Weather conditions
• Courier service issues
• Remote delivery locations

We appreciate your patience in such cases.

Please ensure that your shipping details are accurate. BIGtoy Autocare will not be responsible for delays or losses caused by incorrect or incomplete address information.